Description

Summary

At Thompson Seattle - part of Hyatt - we believe our guests choose us for our caring, attentive associates who deliver efficient service and meaningful experiences. The Event Sales Manager plays a key role in shaping those experiences by driving event revenue across the hotel's most sought‑after venues, including The Nest rooftop lounge, 2nd Floor function spaces, and larger events within Conversation.

This role is ideal for a sales‑forward, relationship‑driven professional who thrives in a fast‑paced environment and understands the full event lifecycle. The Event Sales Manager is responsible for selling and contracting weddings (welcome parties, receptions, brunches), social celebrations, corporate happy hours, milestone events, and meetings. While the primary focus is proactive and reactive selling, the manager will also support planning and detailing based on business levels and seasonality - not restricted by event lead time.

The position requires strong communication skills, a passion for hospitality, and the ability to collaborate seamlessly with Sales, Events, Operations, and Culinary teams to ensure every event reflects the Thompson brand.

Sales & Business Development

• Sell event space across The Nest, 2nd Floor function rooms, and Conversation for weddings, social events, corporate gatherings, and meetings.
• Conduct site inspections, host planning tours, and represent the Thompson brand with professionalism and creativity.
• Respond to incoming leads from email, phone, walk‑ins, wedding platforms, and referral partners.
• Prepare and present tailored proposals, contracts, and event packages that reflect client needs and hotel standards.
• Prospect and cultivate local accounts with potential for repeat business and long‑term partnerships.
• Maintain accurate records, reports, and client communication within Hyatt systems.

Event Detailing & Planning Support

• Support planning and detailing for events of all lead times, including menu planning, timelines, floor plans, rental needs, décor, and AV coordination.
• Host tastings, planning meetings, and pre‑event walkthroughs as needed.
• Ensure timely collection of deposits, final payments, and required documentation.
• Provide thorough turnover to the Event Coordinator and Operations teams to ensure flawless execution.
• Support onsite needs during peak seasons or high‑impact events.

Client & Internal Collaboration

• Build and strengthen relationships with new and existing clients to encourage rebookings and referrals.
• Serve as a trusted advisor by understanding client goals and recommending the best spaces, services, and enhancements.
• Partner closely with Sales, Events, Culinary, Beverage, and Front Office teams to ensure alignment and exceptional service delivery.
• Participate in and occasionally lead sales, event, and pre‑convention meetings.
• Work collaboratively with the Event Coordinator and other support staff.

Qualifications

• A genuine desire to satisfy the needs of others in a fast‑paced, guest‑focused environment.
• Refined verbal and written communication skills.
• Exceptional attention to detail, organization, and follow‑through.
• Proficiency in Microsoft Office Suite and the ability to quickly learn proprietary systems.
• Hotel sales or event planning experience strongly preferred; minimum of 1-2 years in a related role.
• Ability to work effectively under pressure, adapt to changing priorities, and manage multiple events simultaneously.
• Strong negotiation, presentation, and relationship‑building skills.
  
  Why Thompson Seattle
• Thompson associates work in an environment that demands exceptional performance yet offers meaningful rewards - from career growth to a supportive, creative workplace culture. If you are energized by crafting memorable experiences, building relationships, and elevating a luxury lifestyle brand, we're ready for you.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Benefits available with this position include:

• Medical / Dental / Vision Insurance (Full-Time) after 30 days of employment
• 401k & Retirement Savings Plan (RSP)
• Basic Life Insurance
• Short term disability insurance
• New Child Leave & Adoption Assistance
• Compassionate Leave
• Paid Time Off:

• Thompson Seattle colleagues begin accruing Vacation Time on their first day of service. At six months of service, colleagues are vested in the time they have been accruing. Full Time & Part Time Colleagues are eligible for vacation time.

• Hire Date Through Four Years - 10 Days or 80 hours
• Five to Nine Years - 15 Days or 120 hours
• 10 years or greater - 20 Days or 160 hours
• Sick Leave:
  • Full time, part time and on-call colleagues accrue and have the right to utilize sick and safe time according to Seattle's Paid Sick and Safe Time Ordinance. As a Tier Three employer all colleagues accrue one (1) hour of paid sick and safe time for every 30 hours worked starting on their hire date, however, these colleagues cannot use their accrued sick time until they have completed 90-days of employment with Hyatt
• Extended Illness Days: unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
• Holiday Pay:
  • Full-time colleagues are eligible for holiday pay on their first day of employment. The paid holidays for eligible colleagues recognized by our hotel are: New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, and 2 pre-approved days for Floating Holidays.

Additional perks may include:

• Colleague Discounted Rates as of the 1 st day of employment
• Complimentary Room Nights for full-time and part-time positions after 90 days of employment
• Flexible Spending Account
• Subsidized ORCA Pass or free parking
• Tuition Reimbursement of $1,000.00 per calendar year
• Cellphone Reimbursement
• Complimentary Dry Cleaning
• Employee Assistance Program
• Relocation assistance

Wage Information: Pay ranges are listed on each job posting individually.

Non-exempt managers: The hourly rate for this position is $31.5789, annualized at $78,000.00 salary based on 45 number of hours.