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One10
REMOTE, Remote / Other / Non-US, United States
10 hours ago

Description

Job Title:                     Event Technology Specialist, Senior
Location:                    *REMOTE OPPORTUNITY*
Reports to:                  Director, Event Technology                            

Overview

The Event Technology Specialist, Senior is responsible for providing subject matter expertise in the planning and fulfillment of meeting and event program technology needs.  

Understand the client’s requirements of the program and configure registration websites and mobile apps to accommodate client and project needs.  

Scope of Work

  • Collect and escalate technology enhancement requirements/requests
  • Partner on qualification and owns fulfillment of meeting and event technology needs (e.g., registration, mobile and virtual) needs of assigned programs
  • Consults with appropriate stakeholders in an effort to deliver an optimal solution based upon audience, budget, timeline, and complexity
  • Gathers and documents business requirements (non-technical requirements) which includes maintaining historical documentation of assigned programs 
  • Performs User Acceptance Testing (UAT) on meeting and event technology products and platforms
  • Drive for continuous improvement through analysis of business processes and deliverables
  • Project manage the creation and maintenance of custom client websites (including HTML and text enabler), utilizing IT services where appropriate
  • Participate in proposal development and presentations as needed on assigned programs
  • Become familiar with the assigned client accounts to understand their priorities, critical functions, and key contacts
  • Create and manage timeline and budget for assigned programs
  • Trouble shoot throughout meeting event lifecycle to ensure change management process occurs
  • Assists with client demonstrations show casing our technical functionalities
  • Liaise with all appropriate internal departments as well as client contacts to complete registration site setup based on client/program needs
  • Assists in developing consistent processes and actively participates in best practices discussion to drive for continuous improvement
  • Brief CustomerXperience team on solution elements/process/budget and timeline

This job description is intended to convey the general nature and scope of the position and not to be construed as an exhaustive list of all responsibilities, duties, and skills required.   All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

One10 is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.



Requirements

Knowledge, Skills, and Abilities

  • 4 year degree or equivalent experience
  • 5+ years of operational business experience
  • Knowledge of the meeting and event industry
  • Knowledge of Cvent platform, HTML and text enabler
  • Demonstrated knowledge of technology platforms from a business user perspective – preferred experience in registration technology systems (e.g  Cvent, Aventri, Certain, ), Moible app platforms (e.g., CrowdCompass, QuickMobile, Events2Mobile), and virtual platforms (e.g., Cvent, 6Connex, Bizzabo)
  • Understanding of the IT processes and ability to interface effectively with IT partners
  • Computer proficiency in Microsoft office suite 
  • Proven ability to handle multiple projects simultaneously 
  • Demonstrated technical and analytical aptitude

Job Information

  • Job ID: 58895805
  • Location:
    REMOTE, Remote / Other / Non-US, United States
  • Position Title: Event Technology Specialist, Senior
  • Company Name: One10
  • Job Function: Information Technology
  • Job Type: Full Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 3-5 Years
  • Required Travel: 0-10%
  • Salary: $57,000.00 - $60,000.00 (Yearly Salary)
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