Description

Overview

Traverse City, MI | "It's the Crystal Difference." This cherished saying reflects the spirit of Crystal Mountain and the opportunity to create this stage. Crystal Mountain Resort-a semi-private, architecturally iconic Northern Michigan destination community founded by the MacInnes family is nestled against panoramic mountain views with a modern family community design. Crystal is a haven for cultural, social, and recreational enrichment for all ages.

Located just south of Traverse City, in Thompsonville Michigan, the resort is one of the most aesthetically distinctive clubs in Northern Michigan. We take pride in delivering an elevated member/guest experience rooted in genuine hospitality and courtesy.

The Position | The  Assistant PGA Golf Professional  is responsible for supporting the Director of Golf's team in all aspects of golf operations, including instruction, merchandising, tournament coordination, and staff supervision. This position ensures the golf experience is seamless, polished, and service-focused, upholding the standards of the Crystal Mountain Community.

Experience Required

Knowledge & Experience 

• Tournament Setup Operations - Golf Genius/Unknown Golf 
• Trackman Simulator - Club fitting/Teaching/General play
• Tee sheet management - POS and inventory control
• Cart Fleet management - Outside service scheduling

Qualifications

• Associate's degree or equivalent experience required (or strongly preferred).
• Must be a current PGA Member or PGA Associate in good standing.
• Minimum of one year of golf operations or private club/resort experience preferred.
• Solid Merchandising background 
• Strong knowledge of USGA Rules, Golf event software, tournament formats, and golf etiquette.
• Exceptional interpersonal, communication, and customer service skills.
• Must be able to lift, bend, and stand for extended periods.

Essential Responsibilities

Key Responsibilities - Golf Operations

• Assist in all areas of daily golf operations including tournament operations, tee sheet management, pace of play, and cart operations.
• Open and close the golf shop as scheduled.
• Provide and interpret club rules, policies, and procedures to members and guests.
• Perform starter and marshal duties as needed.

Instruction & Member Engagement

• Assist with private and group golf instruction, including clinics and junior programs.
• • Maintain Golf Shop appearance and organization. 
  • Oversee inventory control and assist with merchandise display and staff training.
  • Operate Golf Shop and point-of-sale systems in the absence of the Golf Shop Manager. Maintain playing ability and stay informed on teaching best practices.

Merchandising & Retail

• Tournament & Event Management
• • Coordinate setup, execution, and breakdown of club tournaments and special events.
  • Update displays and golf shop merchandise flow & organization
  • Prepare scorecards, cart signs, proximity markers, and scoring documentation.
  • Accurately document and report tournament results and entries.

Staff Supervision

• Assist in the selection, training, scheduling, and evaluation of golf staff including starters, rangers, and outside services.

  Facility Presentation & Maintenance Support

• Monitor and assist with the upkeep of golf carts, staging area, and surrounding patio plaza and learning center.
• Coordinate with golf attendants on cleanliness and setup of learning center, and outdoor areas.
• Report safety hazards or maintenance needs promptly.

Benefits

Total Compensation & Benefits

At Crystal Mountain, we recognize that our employees are key to delivering a world-class memorable experience. Our Assistant Golf Professional role offers a well-rounded compensation package designed to support both professional growth and personal well-being.

• Retail Discounts throughout the resort
• Lodging Discounts
• Some seasonal housing is available
• A variety of resort recreational benefits are available for staff to enjoy.
• Free skiing/snowboarding, golf, fitness center use, swimming, tennis, ice skating, mountain biking, hiking and running trails. 
• Deeply discounted fitness and wellness classes, spa services and special golf events.

Hourly Rate:  $21.00 - $25.00/hour (based on experience and PGA status)

Candidates with interest or questions are encouraged to reach out to Mark Fenech, PGA via email ( markfenech@crystalmountain.com ), no phone calls please. Note: Employer reserves the right to interview and/or offer the role to a candidate before resume close date posted in this listing.