Description

Summary

Join us for this incredible opportunity to be part of our Events team as the Assistant Banquet Manager at the Hyatt Regency New Orleans, a four diamond, luxury hotel consisting of 1,193 rooms and 200,000 sq. ft. of meeting and event space

Not only will you be part of a rock-start team, but you'll get to be part of a collaborative team at a company recognized on Fortune's 100 Best Companies to Work For (12 years), People Magazine's 100 Companies That Care, and as one of New Orleans' Best Places to Work for the past decade. If you're a customer‑service‑minded problem solver eager to learn, we'd love to meet you.

The Assistant Banquet Manager will be responsible for managing banquet events within the hotel's 200,000 square feet of meeting space by supervising event room set-ups, service, and maintenance of all banquet functions and banquet equipment. This role is a highly detailed role within the hotel and requires an excellent communicator and coordinator. Responsibilities also include but are not limited to scheduling associates, coaching/counseling/discipline, and training/hiring of new associates.

The Assistant Banquet Manager Responsibilities may include:

• Supports and Manages the Events Department while working closely with the Banquet Manager, Food and Beverage Director and other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage.
• Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
• Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
• Responsible for assisting coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage
• Responsible for maintaining a high energy, positive, professional appearance
• Responsible for assisting in developing innovative and creative décor for Banquet function space
• Creates an environment establishing highest standards of quality service and ensures implementation through effective training development and continuous reinforcement.
• Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, and inventory for food and beverage functions
• Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Ability to assist in developing ideas for special events and holiday functions

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

All q ualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Previous experience as an Event Services Supervisor or Management experience
• Hotel experience and a thorough understanding of all levels of banquet service
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service
• Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule
• A true desire to understand and anticipate the needs of others in a fast-paced environment
• Degree from accredited university.
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge
• Candidates should be extremely creative, innovative, detail oriented and organize